Money Vault
UX / UI Case Study

Simplifying Finances. Empowering People.

Emmanuel J. Vida
UX / UI Lead Product Designer

Money Vault UX Case Study

About

Money Vault unifies credit, bills, debt, and taxes into one simple, user-friendly experience.

Problem Statement

Busy users need a simple, trusted platform to manage all their finances without confusion or scattered tools.

Solution

Create a unified, intuitive platform that simplifies financial tasks with clear visuals and smart guidance.


Project Overview

Over two months, I led research and prototyping to deliver user-centered solutions.

Design Process

design steps

Discovery

Competitive Analysis

Define

Persona
Empathy Map
Journey Map

Design

Wireframe
Visual Design

Ideate

User Flow
Card Sorting
Information Architecture

Test

Usability Testing
System Usability Scale
(SUS) Test

Discover

We began with a competitive analysis to identify market gaps and understand user feelings toward similar products, guiding a standout solution.

Competitive Analysis & Heat Map

I evaluated relevant market competitors across core UX criteria, then visualized the findings in a heatmap to highlight strengths, gaps, and design opportunities.

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User Research

To inform early design decisions, I analyzed competitor products and user reviews to identify user goals, pain points, and behaviors.

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Define

I defined user needs by turning research into personas and empathy maps—clarifying goals, barriers, and insights to guide human-centered design.

Persona:  Meet Ruby!

Ruby’s story represents users facing financial stress and limited time, inspiring a clear, simple, and compassionate design.

User Group Ruby Represents

Ruby reflects capable, time constrained users like doctors, students, and parents—overwhelmed by complex finances and in need of simple, intuitive tools for everyday challenges.

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Empathy Map

To deepen understanding, I created empathy maps from expanded persona data, capturing what users say, think, feel, and do.

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Journey Map

Building on the empathy maps, I developed a journey map to visualize the user's
experience over time, highlighting key pain points, actions, and opportunities for design.

Journey Map
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Ideate

Used sticky notes to sort values and pinpoint key user pain points for clearer direction.

Value Proposition

Laying out sticky notes helped visualize patterns, align user pain points with product value, and shape a clear, focused proposition.

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Value Proposition

To define product value, I categorized the value proposition into functional, emotional, and social benefits tied to user needs.

Product Value Category

User’s Main Pain Point

I grouped user feedback and actions to find each person’s main pain point—their biggest block to feeling confident with money.

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Information Architecture

With user needs clearly defined, I structured the content into a logical, intuitive flow—laying the foundation for effective information architecture.

Information Architecture
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Design

With the structure set, I created low-fi wireframes to explore layout, test usability, and shape early interactions.

Wireframes

I explored multiple feature variations, starred the strongest ideas, and combined them into a Version 1 wireframe focused on clarity and usability.

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Low Fidelity

I built a low-fidelity prototype to test key flows, gather early feedback, and guide design decisions before moving to high fidelity.

Dashboard

A streamlined dashboard empowers users like Ruby to manage finances with personalized tips, education, and feedback-driven improvements.

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Credit Analysis

Money Vault helps users track and improve credit scores with clear visuals, smart tips, and secure, stress-free tools.

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Debts & Goals

Money Vault’s debt & goals tool uses auto/manual tracking and visuals to simplify progress and boost motivation.

Design System

Implemented a design system to ensure consistency, scalability, and efficiency across all screens and components.

High Fidelity Prototype

Turned insights into a polished prototype-intuitive flows, sleek UI, and real-
time feedback for Money Vault.

Test

Validate core flows and uncover friction points in early prototype through moderated usability testing.

Research Goal

Simplify the app to fit user needs and busy lives, enabling confident financial decisions.

Objective

Validate core flows and uncover friction points in early prototype through moderated usability testing.

🔍 Top 3 Findings & Actions

1

Navigation & Menu Confusion

🚩 Priority: P0 – Critical
📌 Issue: Users couldn’t easily locate menu or profile settings.
🔧 Actions:
P0: Make the menu more visible (consider fixed/floating placement).
P1: Rename “Alerts & Settings” → “Settings”.
P1: Clarify AI’s purpose (rename to “Help”), streamline onboarding.
💬 User Quotes:
“The menu should flow with scrolling, not disappear.” – Molly
“I didn’t realize ‘Settings’ was under Alerts & Settings.” – Eric

Result

Navigation confusion led to removing redundancies, simplifying labels, and improving visuals for clarity.

2

Feature Functionality & UI Bugs

🚩 Priority: P0 – Critical
📌 Issue: Key features like Track & Pay had broken elements.
🔧 Actions:
P0: Fix non-functional buttons and broken navigation paths.
💬 User Quotes:
I clicked ‘New Category’ but nothing happened. Too many steps” – Mary

Result

Noticing confusion among users, we simplified category creation by letting them click the pie chart to add, edit, or review budgets directly.

3

Financial Content Clarity

🛑 Priority: P0 – Critical
📌 Issue: Users struggled with jargon and preferred visual content.
🔧 Actions:
P0: Use graphs for credit and debt views, reduce text-heavy sections.
💬 User Quotes:
“If I saw a dip in a graph, I’d click it to see why.” – Eric
“I don’t know what ‘desired payoff date’ means.” – Natalie

Result

Removed heavy text and made the feature more visual-driven to help users grasp the bigger picture faster.

System Usability Scale (SUS) Test

We used the System Usability Scale (SUS) to assess five participants, visualized below, showing ease of use and areas for improvement against the industry benchmark of 68.

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Anticipated ROI

↑ Retention — Clearer flows reduce drop-off
↑ Acquisition — Simple, all-in-one solution attracts new users
↑ Trust & Engagement — Visual clarity builds confidence
↓ Support Load — Fewer errors, less hand-holding
↑ Referrals — Better experience = more word-of-mouth

Let’s Connect & Collaborate

Ready to design meaningful experiences and drive your product forward.

emamuel